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- Women’s Jewellery
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FAQS
Got a question about our jewellery or gift service? We answer the most common questions here.
If you have any further questions, feel free to get in touch with us.
Get in TouchCAN I RETURN MY ORDER?
Yes, we have a 30-day returns policy. You can return your item 30 days after receiving it. Bespoke or personalised items, earrings and belly bars are non-returnable unless faulty or damaged on arrival. For more information about our returns policy, contact us on 01603 623754 for more information.
CAN I GET MY RING RESIZED IF IT DOESN’T FIT?
Yes, we can resize your ring if it doesn’t fit, whether it’s too small or too loose. If you purchase a ring from us in-store we will resize it once for free. Head to our repairs page for more information.
HOW DO I FIND MY RING SIZE?
The best way to find out your ring size is by visiting us in-store for a free appointment. We can measure your finger size and shape to identify the perfect fit. If it’s a present or a surprise gift, bring another ring that your partner or special someone wears to us in-store and our jewellery specialists will help you find the ideal size. And, if it doesn’t fit we offer an in-house ring resizing service.
CAN YOU ENGRAVE MY RING?
Yes, we can engrave your ring with any personal or special message. For more information visit us in store or contact us on 01603 623754 for more information.
DO YOU INSURE JEWELLERY?
If you would like your jewellery insured, we can help. Visit us in-store or contact us on 01603 623754 for more information.
- Women’s Jewellery
